Communication is key to success in the business world.

Communication systems are integral to achieving that success.

Business phone systems are no longer the primary of communication in the workplace.  Businesspeople today are contacted via phone, email, instant message, social media and more. Additionally, business leaders regularly participate in video conferences, audio conferences, teleconferences and all sorts of streaming applications.  Making all of these communications work without a thought can be overwhelming, but you don’t have to do it alone.  We’ll help ease the burden of communications and allow you to be open for business however you choose to communicate.

IT Enabled provides business phone systems.

Business phone systems

IT Enabled provides business phone systems that are cost effective and feature rich.

Phone services are the leading area of overspend in the business world. This is largely because it’s hard to understand things like VoIP, ring groups, time schedules vs holiday schedules, unified communications etc. We’re here to cut the clutter and make it all work for you just the way you need it, when you need it.

 

As your managed IT services provider, we will work with you to audit your current phone services solution and develop a more cost efficient alternative for your business.  We work alongside your team to determine call routing policies and set up the system to work perfectly in your environment.

 

Each IT Enabled voice solution is placed on a dedicated server designed with high availability.  This type of configuration minimizes the risk of a cybersecurity issue or over use.  Consequently it ensures your phones ring how you want them and when you want them.

Instant Messaging

Instant messaging applications allow for quick internal communication.

IT Enabled voice solution offers an instant messaging platforms applications like Microsoft Team. It provides a seamless unified calling experience between your phone system and instant messaging platform.

 

If you are  paying for a business application that offers instant messaging, the IT Enabled voice solution can help you reduce costs.

IT Enabled voice solution provides the ability to make and receive calls from a desk phone, mobile phone or computer.

Mobile Application and SMS Texting

If you are still using consumer apps to send and receive business SMS messages, let’s talk.

With the IT Enabled voice solution, users can send and receive phone calls instant text messages to their business phone number from their mobile device without giving out their personal mobile number.  Incoming calls and texts can be viewed and responded to from a mobile device or a computer with no loss of data between devices.

 

If you have a team handling customer communications, that’s no problem. Calls and texts can be assigned to a queue so there’s no relying on a single agent to respond.  This means no message goes unanswered even if the user is out of the office.

Video conferencing

Video conferencing is a vital part of today’s business communications.

There are dozens of video conferencing platforms to utilize today.  As an organization, your team must be able to understand and utilize whatever comes their way.

 

Frequently we find that business users have trouble with call or video quality or sometimes that the organization firewall is causing issues with the video conference platform.  This doesn’t have to be the case.

 

We can help you set up video conference rooms, ensure your team members have adequate equipment to host and participate in any type of video conference and help you pick out your organization’s preferred video conference platform.

Social Media Integration

In today’s digital age, it’s nearly impossible to find someone who isn’t frequently engaging on social media.

In fact, on average we spend more than 2 hours a day browsing social sites.  As a business owner, you’ve probably already set up a business listing on social media, but does your business phone system integrate with these applications?   IT Enabled voice allows you to offer live chat options on all social media platforms and your website.  If you’re looking to build an online presence that allows for instant responses, we can help.

IT Enabled integrates your business phone system with social media.

IT Enabled Voice Features

Desk phones

Soft phones

Mobility app

Video Conference Call

Voice Conference Call

SMS & Texting to business number

Call Center

Call monitoring

Whisper

Listen in

Barge in

Detailed Call Reports

CRM Integration

Web integration

Digital Receptionist

IVR

Ring Group

Social Media Integration

VoIP Phone System

Dual Dial Tone Services

Dedicated Phone Server

Number porting

Custom on hold music

Call Recording

Looking to make a change?

We know that changing how you handle your technology is a big decision.

Don’t get lost in all there is to consider.   We’ll help you walk through every step.  For instance, if you’re looking for managed services provider (MSP) for the first time, we’ll give you pointers on what to ask.  If you’re looking to replace your current MSP instead, we’ll help you collect all of your information to transition smoothly.  Need additional support to augment an exhausted team of technicians? We’re here for you.

 

Rest assured, we’ve experienced all of this before.  As a result, we have systems in place that will help ease your team through this transition.

Still unsure? Check out what our customers are saying about us.

It’s easy to reach us.

Let’s chat about your organization and how you’re currently handling technology.  We’ll show you how to reduce costs, maintain your IT and improve efficiency.