Business phone systems are no longer the primary of communication in the workplace. Businesspeople today are contacted via phone, email, instant message, social media and more. Additionally, business leaders regularly participate in video conferences, audio conferences, teleconferences and all sorts of streaming applications. Making all of these communications work without a thought can be overwhelming, but you don’t have to do it alone. We’ll help ease the burden of communications and allow you to be open for business however you choose to communicate.
Phone services are the leading area of overspend in the business world. This is largely because it’s hard to understand things like VoIP, ring groups, time schedules vs holiday schedules, unified communications etc. We’re here to cut the clutter and make it all work for you just the way you need it, when you need it.
As your managed IT services provider, we will work with you to audit your current phone services solution and develop a more cost efficient alternative for your business. We work alongside your team to determine call routing policies and set up the system to work perfectly in your environment.
Each IT Enabled voice solution is placed on a dedicated server designed with high availability. This type of configuration minimizes the risk of a cybersecurity issue or over use. Consequently it ensures your phones ring how you want them and when you want them.
IT Enabled voice solution offers an instant messaging platforms applications like Microsoft Team. It provides a seamless unified calling experience between your phone system and instant messaging platform.
If you are paying for a business application that offers instant messaging, the IT Enabled voice solution can help you reduce costs.
With the IT Enabled voice solution, users can send and receive phone calls instant text messages to their business phone number from their mobile device without giving out their personal mobile number. Incoming calls and texts can be viewed and responded to from a mobile device or a computer with no loss of data between devices.
If you have a team handling customer communications, that’s no problem. Calls and texts can be assigned to a queue so there’s no relying on a single agent to respond. This means no message goes unanswered even if the user is out of the office.
There are dozens of video conferencing platforms to utilize today. As an organization, your team must be able to understand and utilize whatever comes their way.
Frequently we find that business users have trouble with call or video quality or sometimes that the organization firewall is causing issues with the video conference platform. This doesn’t have to be the case.
We can help you set up video conference rooms, ensure your team members have adequate equipment to host and participate in any type of video conference and help you pick out your organization’s preferred video conference platform.
In fact, on average we spend more than 2 hours a day browsing social sites. As a business owner, you’ve probably already set up a business listing on social media, but does your business phone system integrate with these applications? IT Enabled voice allows you to offer live chat options on all social media platforms and your website. If you’re looking to build an online presence that allows for instant responses, we can help.
Video Conference Call
Voice Conference Call
SMS & Texting to business number
Detailed Call Reports
Social Media Integration
VoIP Phone System
Dual Dial Tone Services
Dedicated Phone Server
Custom on hold music
Don’t get lost in all there is to consider. We’ll help you walk through every step. For instance, if you’re looking for managed services provider (MSP) for the first time, we’ll give you pointers on what to ask. If you’re looking to replace your current MSP instead, we’ll help you collect all of your information to transition smoothly. Need additional support to augment an exhausted team of technicians? We’re here for you.
Rest assured, we’ve experienced all of this before. As a result, we have systems in place that will help ease your team through this transition.
Let’s chat about your organization and how you’re currently handling technology. We’ll show you how to reduce costs, maintain your IT and improve efficiency.