Phone services are the leading area of overspend in the business world. This is largely because it’s hard to understand things like VoIP, ring groups, time schedules vs holiday schedules, unified communications etc. We’re here to cut the clutter and make it all work for you just the way you need it, when you need it.
Our robust, fully equipped communications system, allows you to communicate with your colleagues and customers – anywhere, anytime.
Remote working is easy with web client and mobile apps.
Make and receive calls from your VoIP desk phone, PC or workstation with ease You can also use your cell phone to make and receive calls from your business phone system.
Video conferencing is a vital part of today’s business communications. Our voice solutions including one to one chat, video conference and video calls are included in your system, no add-ons needed.
If you are still using consumer apps to send and receive business sms message, let’s talk. We can help you allow your customers to interact with you instantly
Incoming calls and texts can be viewed and responded to from a mobile device or a computer with no loss of data between devices.
If you have a team handling customer communications, that’s no problem. Calls and texts can be assigned to a queue so there’s no relying on a single agent to respond. This means no message goes unanswered even if the user is out of the office.
Live chat is a great way to communicate with current or potential customers. But it’s so hard to keep up with it all.
Our VoIP business phone systems allow you to talk with your customers in real time via your website or WhatsApp! If your business phone system doesn’t integrate with these applications, you could be missing out.
CRM integration can improve customer satisfaction, increase staff productivity and save you time.
Save on your phone bills, add ons and hardware.
As your managed IT services provider, we will work with you to audit your current phone services solution and develop a phone system solution that could save you up to 80%.
Keep your numbers, choose your phones and your provider.
Route calls where ever you need. We work alongside your team to determine call routing policies and set up the system to work perfectly in your environment.
When it comes to VoIP security, 3cx sets the standard. Built in security features have been exclusively developed to protect your PBX system from attacks.
This level of security provides users the ability to make and receive business calls without distraction.
Hosted or on-premise, MiniPC, Hyper-V, VMware or KVM!
There are dozens of voice platforms to utilize today. As an organization, your team needs a business phone system that is easy to use and allows for growth. The IT Enabled team can help you set up a digital phone system and ensure your team members have adequate equipment to communicate well.
Contact us to set up a trial of a fully equipped 3CX System today! We will gladly give you a quick demo and answer any questions.
Take your extension with you wherever you go. With apps for Android, iOS, web browsers and Windows, you are guaranteed to be kept in the loop, always and everywhere. What’s more, customers can instantly reach you directly from your website with the Live Chat and WhatsApp integration.
Advanced call center features increase your customer service, sales, boost productivity and offer support with contact center technology.
Your ongoing telco costs will be reduced significantly.
When it comes to VoIP security, 3CX sets the standard. Inbuilt security features have been exclusively developed to protect your PBX system from attacks.
Hotel module enables you to provide high-end service, minus the cost. The Hotel Module is optimized for internal and guest communication with features such as:
We’ll help you walk through every step. For instance, if you’re looking for managed services provider (MSP) for the first time, we’ll give you pointers on what to ask. If you’re looking to replace your current MSP instead, we’ll help you collect all of your information to transition smoothly. Need additional support to augment an exhausted team of technicians? We’re here for you.