Phone services are the leading area of overspend in the business world. This is largely because it’s hard to understand things like VoIP, ring groups, time schedules vs holiday schedules, unified communications etc. We’re here to cut the clutter and make it all work for you just the way you need it, when you need it.
As your managed IT services provider, we will work with you to audit your current phone services solution and develop a more cost efficient alternative for your business. We work alongside your team to determine call routing policies and set up the system to work perfectly in your environment.
IT Enabled voice solution offers an instant messaging platforms applications like Microsoft Team. It provides a seamless unified calling experience between your phone system and instant messaging platform.
If you are paying for a business application that offers instant messaging, the IT Enabled voice solution can help you reduce costs.
With the IT Enabled voice solution, incoming calls and texts can be viewed and responded to from a mobile device or a computer with no loss of data between devices. The best part: your users never have to give out their personal information.
If you have a team handling customer communications, that’s no problem. Calls and texts can be assigned to a queue so there’s no relying on a single agent to respond. This means no message goes unanswered even if the user is out of the office.
Video Conferencing
There are dozens of video conferencing platforms to utilize today. As an organization, your team must be able to understand and utilize whatever comes their way.
Frequently we find that business users have trouble with call or video quality or sometimes that the organization firewall is causing issues with the video conference platform. This doesn’t have to be the case.
We can help you set up video conference rooms, ensure your team members have adequate equipment to host and participate in any type of video conference and help you pick out your organization’s preferred video conference platform.
It’s is a great way to communicate with potential customers. But it’s so hard to keep up with it all. IT Enabled voice allows you to offer live chat options on all social media platforms and your website! If your business phone system doesn’t integrate with these applications, you could be missing out.
We’ll help you walk through every step. For instance, if you’re looking for managed services provider (MSP) for the first time, we’ll give you pointers on what to ask. If you’re looking to replace your current MSP instead, we’ll help you collect all of your information to transition smoothly. Need additional support to augment an exhausted team of technicians? We’re here for you.
We’ll help you walk through every step. For instance, if you’re looking for managed services provider (MSP) for the first time, we’ll give you pointers on what to ask. If you’re looking to replace your current MSP instead, we’ll help you collect all of your information to transition smoothly. Need additional support to augment an exhausted team of technicians? We’re here for you.
