Break/fix support has a higher long-term cost than managed IT services. It can also have a significant impact on your business and customers. Device management doesn’t have to be a burden. We work with organizations to lighten the workload associated with updates, patch management, and user support for your computing devices.
Because of this, every proactively managed computer or workstation is inventoried and assessed for security issues and capacity utilization. We’ll walk you through what your computers or workstations have versus what they should have. Once the baseline is established, we will develop a set of standards to keep all of your devices running smoothly. Standardization on your computers and workstations clear any user distractions and empower you and your team to accomplish more.
Unfortunately, workstations typically don’t receive the same attention as a mobile device and the updates that are designed to improve security are ignored. This leaves devices on your network running improperly or vulnerable to cyberattacks
We’ll provide the first point of contact for your users so that we can more effectively drive your organization the way it should go. We address everything from application questions to remediating malware and viruses in a timely and efficient manner.
In addition to supporting user technical questions, we will set up new users, install software necessary for your users to succeed. With these distractions out of the way, you’ll discover new ways to strategize and reach your organizational goals faster and more efficiently.
Don’t get lost in all there is to consider. We’ll help you walk through every step. For instance, if you’re looking for managed services provider (MSP) for the first time, we’ll give you pointers on what to ask. If you’re looking to replace your current MSP instead, we’ll help you collect all of your information to transition smoothly. Need additional support to augment an exhausted team of technicians? We’re here for you.
Rest assured, we’ve experienced all of this before. As a result, we have systems in place that will help ease your team through this transition.
Let’s chat about your organization and how you’re currently handling technology. We’ll show you how to reduce costs, maintain your IT and improve efficiency.