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What is a virtual private network or VPN?

Virtual private network

Virtual Private Networks (VPNs) are becoming increasingly popular as people look for ways to protect their online security and privacy. Whether you’re a business professional or an individual, there are many reasons to consider using a VPN.  Before you dive in to using one, it’s best to understand the benefits and dangers of using a […]

How to make your IT spend go further

Man counting coins next to laptop while holding smart phone.

IT departments are under pressure to make IT spend go farther than ever before. With new technologies and services constantly becoming available it can be challenging to determine what is best for your organization that won’t break the bank. While you want to make sure you are providing the best technical support you can, you […]

5 Things To Ask Your Phone Provider.

Smiling man at home office next to laptop speaking on smartphone. VoIP phone, cellphone service

Phone bills can be confusing. Unless you work in telecommunications, understanding phones and different types of phone services can be extremely difficult.  What type of phone should you choose?  Are there different types of services? Who is the best provider?  The questions could go on for days.  Regardless of your phone provider, there are 5 […]

How to spot a phishing email.

Cybersecurity concept: magnifying optical glass with Opened Padlock icon and Phishing word on digital background,

Phishing schemes trick users into providing sensitive information that can be sold or used maliciously.  According to a 2021 analysis of data breaches, attackers are becoming increasingly efficient and lean more toward attacks such as phishing and credential theft.  In fact, nearly ¼ of all data breaches in 2020 involved some type of phishing.  Educating […]

Technology Support Is Critical To Your Business Success.

Close up of technician applying security patches and updates to tablet next tot keyboard and computer.

If you aren’t supporting your business technology, you aren’t supporting your business. I know it’s a bold statement, but it’s true. Just think about it: what are you doing to ensure the technology that allows you to do your daily tasks is working with ease? Think about the things you do every single day. How […]

What Is a Wireless Access Point?

Network router with WiFi icon showing users can access the internet using the network.

Wireless access points allow mobile devices to connect to your network. Is your internet at your office spotty in parts of your building? Do you lose network connection to your mobile device(s) every time you go to that one place in your office? If so, itmay not be your internet. The more probable cause is […]

Did you know that WiFi is not internet?

Confused young woman looking on laptop needing tech support

That’s right.  Wifi is NOT internet. While they are related, they are definitely not the same. Do you know the difference? If not, keep reading to find out. Internet The Merriam Webster definition of the internet is an electronic communications network that connects computer networks and organizational computer facilities around the world.  In other words, […]